office manager training- It has now been established without any doubt whatsoever that lean Administrative chains and efficient Office systems lead directly to increased bottom line profits. Leading edge companies which successfully gain competitive advantage and which are able to implement immediate cost savings, are those which possess knowledgeable and skilful Administrative and Office Management professionals
Upon completion of this course, participants will be able to
Provide a working definition of value
Compare the various perspectives of value and understand that Administrative management enables companies to manage the trade-off between these perspectives
Identify the three ways to measure value: operational, customer, and financial
Explain the causes of non-value-added activities
Understand that Administrative chains increase net value by increasing value-added activities as well as minimizing non-value-added office activities
Identify how Administrative Management creates net value according to the three ways of measuring value.
2. BUILD A COMPETITIVE INFRASTRUCTURE Upon completion of this course, participants will be able to
Identify the right supply chain for a given business strategy
Define the three kinds of Administrative chains found in every business
Compare alternative Administrative structures
Describe how Internet technologies enable Administration
Identify commonly encountered issues that erode trust.
Administrative Functions and Office Management Course Content
DAY 1
Major functions of the Standard Office
Administrative Structure
What Office Management is?
Office Management Integration System (LMIS)
Top 10 mistakes in Administrative and Office Management
Office Stakeholders Management for effective results
Elements of Office stakeholders Management
Stakeholders Analysis
Stakeholders Planning
Stakeholders Priotization techniques
Administration Business process Management (ABPM)
Administrative Management Planning
Strategic Alignment for the Administrative Manager
Administrative Management detailing technique
The Work Structure of Office and Administration Management
Day 2
Operations Planning work conversion method
Implementation technique
Earned Value Management
Strategic Project Management for Administrative professionals
Procurement Management
Effective Time Management
Vendor Rating System
Transportation Management
Innovation and Quality Assessment
Communication
Human Environmental Factors
Energy Management
Total Equipment and Plant Efficiency (TEPE)
DAY 3
Budget Forecasting and planning
Budget development structuring
Master Budgeting for the office
Financial Performance management
Administrative Risk Management
Administrative Operations Risk Auditing
Operations Risk Priotization and Categorization
Performance Management
Capacity Development using VIRN techniques
Capacity Requirement techniques and tools
Components of Operations Strategic Capabilities
Occupational Health, Safety, Security and Environment Management training
Strategic Procurement and Purchasing Management
Energy Management of the workplace
The increasing cost of Energy
What is Energy Management
Goals of an effective Energy Management Program.
Implementing the major strategies of Energy Management
Energy Audit for Office Managers
Increasing your company’s profit by 25% using Energy Management
JIT Management
Operations and Maintenance
Facility Management
Life Cycle Costing Management
Attention Grabbing Presentation Skills
Information Technology
Work Measurement techniques
DURATION
3 (three) days
METHODOLOGY
Lectures Discussions Individual and group exercises Case studies Activities