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August 22, 2026
Posted by: Admin@Remoik
Category: Training programmes

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Subject: Turn Customer Data into Revenue — CRM Analytics | 22–23 October

REMOIK TRAINING & CONSULTING

CUSTOMER RELATIONSHIP MANAGEMENT ANALYTICS

2-Day Intensive Professional Training | 22–23 October 2026

Build stronger relationships. Make smarter decisions. Grow customer value.

Dear HR, Learning & Development, Customer Experience, Sales and Business Leaders,

Customer expectations are changing rapidly.

Additionally, organizations that can capture, interpret and act on customer data are better positioned.

They can increase loyalty and reduce churn.

They can also grow revenue.

Remoik Training & Consulting invites you to our practical Customer Relationship Management Analytics training, designed to equip professionals with the analytical skills required to transform customer information into actionable business intelligence.

📅 TRAINING DETAILS

Date: 22–23 October 2026. Venue: Remoik Training Center and Kristina Jade Learning Center, Anthony, Lagos. The customer-focused program provides venue details for attendees at these two centers and supports planning.

Time: 9:00 AM – 3:00 PM daily. Investment: ₦450,000 per participant. The schedule applies to all participants and outlines the daily start and end times alongside the price.

CHOOSE YOUR PREFERRED LEARNING MODE

🔵 PHYSICAL CLASS
Attend physically at the Remoik Training Center in Lagos.

💻 VIRTUAL CLASS
Join our live, instructor-led training from anywhere in Nigeria.

Nationwide participation is welcome.

WHY CUSTOMER RELATIONSHIP MANAGEMENT ANALYTICS?

CRM analytics goes beyond simply storing customer information. It enables organizations to understand who their customers are, what they want, why they buy, why they leave and how the organization can serve them better.

During this program, participants will learn how to use customer data to:

Identify high-value and high-risk customer segments
Analyze customer behavior and purchasing patterns
Improve customer retention and loyalty
Detect and reduce customer churn
Develop data-driven customer engagement strategies
Measure Customer Lifetime Value (CLV)
Evaluate customer profitability
Improve sales and marketing decisions
Build meaningful customer experience metrics
Use dashboards and analytics to support management decisions
Convert CRM data into actionable business intelligence

WHAT PARTICIPANTS WILL GAIN

📊 1. DATA-DRIVEN CUSTOMER INSIGHTS

Learn how to transform customer information into meaningful insights that support better business decisions.

🤝 2. STRONGER CUSTOMER RELATIONSHIPS

Use customer intelligence to develop more personalized experiences and increase engagement.

🎯 3. BETTER CUSTOMER RETENTION

Understand the causes of customer churn and develop analytical strategies to improve retention.

💰 4. INCREASED CUSTOMER VALUE

Identify profitable customer segments and opportunities to increase customer lifetime value and revenue.

📈 5. IMPROVED BUSINESS DECISIONS

Use CRM metrics, dashboards and analytical techniques to support faster and more evidence-based decisions.

🛠️ 6. PRACTICAL ANALYTICS SKILLS

Work through practical scenarios, exercises, datasets, analytical frameworks and real-world business applications.

WHO SHOULD ATTEND?

This program is designed for professionals across ALL SECTORS, including:

It is particularly valuable for:

CRM and Customer Experience Professionals
Sales & Business Development Managers
Marketing Professionals
Customer Service Managers
Business Analysts
Data Analysts
Digital Marketing Professionals
Product Managers
Relationship Managers
Commercial Managers
Operations Managers
HR & People Analytics Professionals
Business Owners and Entrepreneurs
Executives and Decision Makers

YOUR INVESTMENT

₦450,000

PER PARTICIPANT

Your participation provides access to a practical, instructor-led learning experience designed to deliver immediately applicable skills.

Participants will receive:

✓ Expert-led facilitation
✓ Practical exercises and case studies
✓ CRM analytics tools and frameworks
✓ Hands-on analytical activities
✓ Certificate of Completion
✓ Training materials
✓ Tea break and lunch for physical participants
✓ Opportunity to network with professionals across sectors

WHY JOIN REMOIK?

At Remoik Training & Consulting, our focus is not simply on delivering training — we focus on building capabilities that can be applied in the workplace.

Participants will leave the program with practical knowledge they can use to improve customer acquisition, customer retention, customer experience, sales performance and profitability.

Don’t just collect customer data.

Learn how to turn it into business value.

22–23 OCTOBER 2026
Physical + Virtual | Nationwide

Reserve your seat today.

0903 000 3738 | 0903 000 4702
training@remoikngltd.com
www.remoikngltd.com

REMOIK TRAINING & CONSULTING
Building Capacity. Transforming Performance. Driving Results.