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Problem solving and decision making skills

Powerful Creative Thinking and Problem solving Skills for an effective Workplace

Problem solving and decision making skills. This course introduces the key concepts, tools, and principles of strategy formulation and Competitive analysis. It is concerned with managerial decisions and actions that affect the performance and survival of business enterprises. The course is focused on the information, analyses, organizational processes, and skills and business judgment managers must use to devise strategies, position their businesses, define firm boundaries and maximize long-term profits in the face of uncertainty and Competition.

 Powerful Creative Thinking and Problem solving workshop is an integrative and interdisciplinary course. It assumes a broad view of the environment that includes buyers, suppliers, competitors, technology, the economy, capital markets, government, and global forces and views the external environment as dynamic and Characterized  by uncertainty. In studying strategy, the course draws together and builds on all the ideas, concepts, and theories from your functional courses such as Accounting, Economics, Finance, Marketing, Organizational Behavior and Statistics.

The course takes a general management perspective, viewing the firm as a whole, and examining how policies in each functional area are integrated into an overall competitive strategy. The key strategic business decisions of concern in this course involve selecting competitive strategies, creating and defending competitive advantages, defining firm boundaries and allocating critical resources over long Periods. Decisions such as these can only be made effectively by viewing a firm holistically, and over the Long term.

Target Competencies

  • Attention to details
  • Balanced decision making 
  • Creativity
  • Evaluating options
  • Intuitive decision making
  • Practical and proactive thinking
  • Situation analysis
  • Problem solving ability and anticipating potential problems

 February 20ON: 2 (threributionure the entire human capital is in alignment You Will Learn How To:

  • Analyze the main structural features of an industry and develop strategies that position the firm most favorably in relation to competition and influence industry structure to enhance industry attractiveness.
  • Recognize the different stages of industry creative evolution and recommend strategies appropriate to each stage.
  • Appraise the resources and capabilities of the firm in terms of their ability to confer sustainable competitive advantage and formulate strategies that leverage a firm’s core competencies. 
  • Demonstrate understanding of the concept of competitive advantage and its sources and the ability to recognize it in real-world scenarios.
  • Formulate strategies for exploiting international business opportunities including foreign entry strategies and international location of production.
  • Make recommendations for vertical changes in the boundary of the firm based on an understanding of the advantages of vertical integration and outsourcing and the factors that determine the relative efficiency of each.
  • Make recommendations for horizontal changes in the boundary of the firm based on an understanding of the conditions under which diversification creates value.
  • Demonstrate the ability to think critically in relation to a particular problem solving, situation or strategic decision through real-world scenarios.

Key Learning Points

  • Develop your personal creativity
  • Select the best decision given the specific situation
  • Apply processes to assess work issues and problems
  • Transform your creativity into practical business solutions
  • Knowing the weaknesses of the team & overcoming them
  • Build and expand decision making, critical thinking and creative problem solving skills
  • Apply logical and creative approaches to solving problems and making decisions
  • Use traditional and creative tools for identifying causes and generating solutions
  • Employ creativity and lateral thinking as business tools
  • Analyze and solve actual problems solving and facing them at work
  • Demonstrate and build credibility with upper management
  • Develop strategic approaches to problem solving and decision making

 Problem solving Training  Course Outline

Day 1

Session One: Course Overview

Session Two: What Is Creativity and Innovation?

Creativity and Innovation: A Breakdown

Know Your Creative Potential

Session Three: Individual Creativity

Know Yourself

Boost Your Creative Juices

Session Four: Get Creative

Session Five: Developing the Right Environment for Creativity

What Does a Creative Environment Look Like?

Build Your Creative Environment

Session Six: Creativity and Innovation in Business

The Role of Creativity and Innovation in Business

The Birth of the Four Seasons: A Case Study

Session Seven: Where Does Creativity Fit Into the Problem Solving Process?

Problem Solving Models

Phase One

Phase Two

Phase Three

Day 2

Session Eight: Defining the Problem

Problem Identification

Eight Essentials to Defining a Problem

Tie It All Together

Using the Power of Eight

Session Nine: Creative Techniques

The RAP Model

The Shoe Swap Technique

Walk A Mile

Using Mind Mapping

Map It Out!

Metaphors and Analogies

Make a Metaphor

Situation/Solution Reversal

Reverse It to Solve It

Bring on the Toys!

Draw It Out!

Day 3

Session Ten: Encouraging Creativity In A Team


Plan It Out!


Act It Out!

The Stepladder Technique


The Slip Writing Technique

Session Eleven: Putting It All Together

Create Ideas and Choose Your Solution

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Who Should Attend?

Newly appointed as well as experienced Managers,  Operations managers, Sales and Marketing Professionals, Commercial Contracts Managers, Transportation Management professionals, Project Managers, Distribution Managers, Product Managers, Customer Service Managers, Supply Chain Managers, Customer Relationship Manager, Office Administrative Manager and other management personnel , Managers, supervisors, and data processing personnel interested in increasing the efficiency of branding, systems, and operations

Problem solving and decision making Course format

Practical: This course is heavy on reality and light on theory. Our trainers will introduce the concepts clearly, and then focus on real-world skills that connect the big picture to your job. Courses are updated regularly and trainers are active in the industry so employee’s knowledge will be fresh and relevant.

Active: Training consists of concise briefings on best practice, backed up by interactive learning activities like workshops, role-plays, case study analysis, coaching, brainstorms and structured group discussions. Participants will not sit passively through long lectures.

Stimulating: This course is interesting, intellectually stimulating and delivered in a relaxed and professional style.

Inspiring: All REMOIK Pinnacle trainers are hands-on communication professionals with years of experience. We don’t employ academic teachers – we insist on good-humoured enthusiasts who will inspire your creativity.

Lectures Discussions Individual and group exercises Case studies Activities

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