Upcoming Events:
Finance & Accounting for Non-Accounting Professionals "26/11/2019 / ₦210,000"
Facilities Management and Maintenance "24/09/2019 / ₦ 175,000"
Developing Core Skills for Administrators & Secrataries "17/09/2019 / ₦180,000"
Personal Workplace Productivity & Effectivenes "02/10/2019 / ₦175,000"

Team building training

Team Work

Team building training without any doubt whatsoever that lean operations and efficient systems lead directly to increased bottom line profits.

Many of the skills and competencies a workforce needs are acquired ‘on the job’. In order to ensure an organisation gets the best from this skills transfer it is important that coaches have a strong framework to support them. The course uses an activity based format that provides lots of practice in the art of coaching, Leadership and Management in a workplace environment.

As more and more responsibility is placed on the corporate business functions, the need has intensified for its practitioners to be highly skilled in Leadership management functions in the various elements of the workplace Management and to be completely up to date with best practices in the industry both national and international.

Management Leaders/Supervisor/Line Managers must take their place alongside Business Developers and accountants as proficient and exceptionally well-trained professionals at all levels of the corporate organization.

The specific benefits of attending this training:

  • Measuring productivity and improving it
  • Estimating team requirements accurately
  • Practical techniques to manage the critical functions of an effective team
  • Procedures for streamlining the flow of paper and materials to smooth workloads and improve operations controls
  • Scheduling work to meet volume and organizational targets
  • Developing specific and realistic guidelines for planning and delegating
  • How to simplify, SIMPLIFY, SIMPLIFY—and increase productivity in the process
  • The importance of focusing on the primary functions—and continuously improving your results
  • How to be aware of the team’s rhythm by determining management techniques for scheduling work and evaluating functional operations
  • Specific, proven techniques to reduce your operational downtime while increasing control and improving customer service

Course Content

Managing Interpersonal communications and managing difficult people

1. Stakeholders Management for effective results

  • Elements of stakeholders Management
  • Stakeholders Analysis
  • Stakeholders Planning
  • Stakeholders Priotization techniques
  • Practicing Ways to Communicate
  • Disciplinary and capability situations
  • The difference between formal and informal action
  • Motivating the workforce: three elements that ensure increased job satisfaction and productivity
  • Strategic Critical Path Analysis to dealing with difficult people
  • The art of effective delegation
  • Deciding what demotivates our people
  • Feedback  mechanisms for staff management
  • Developing people; action planning techniques

2. Strategic workplace process Management

  • Integrated Management Planning with stakeholders
  • Strategic Alignment for the Supervisor/Manager

3. Workplace Management detailing technique

  • The Work Structure of  overcoming organizational Silos Management
  • Planning work conversion method
  • Implementation technique

Coaching staff and build effective team building

4. Training and coaching; the difference

  • Qualities of a successful coach
  • Identifying coaching opportunities
  • How to build a coaching session
  • Coaching techniques and models
  • Placing the emphasis for self-development where it should be
  • Constructing and using learning logs
  • Appropriate techniques to match specific situations
  • Giving constructive feedback
  • Monitoring your coaching effectiveness

Leadership skills and Self-Management

  • Identifying the key responsibilities of the role
  • Leadership and management
  • Is there a difference?
  • Setting and achieving realistic goals
  • Understanding what makes people tick
  • Using a team’s key strengths to achieve results
  • Proper prior planning
  • Identifying the necessary Self  emotional management skills
  • Examining the role of emotional intelligence in successful executive Team
  • Assessing your emotional intelligence: your strengths and areas that need development
  • Understanding Today’s effective Team Expectations
  • Examining your leadership challenges
  • Exploring the fundamental concepts of executive leadership in dealing with others
  • The four-factor model of effective executive team
  • Differentiating between leadership and management
  • Executive Team requirements for the 21st century

Effective Staff Motivation

5. Identifying the key motivators in individuals and using them to the benefit of the team

  • What de-motivates people?
  • Active listening skills
  • Non-verbal motivational signals; their importance
  • Questioning skills
  • Building rapport to motivate
  • Creating a motivation follow up performance system
  • Aggressive, submissive and assertive behavior
  • The 5- dimensional workplace Motivational tools

Performance Management

  • Influencing a team’s performance
  • using negotiation skills
  • Objective setting
  • Performance measures
  • What are competencies?
  • Understanding and evidencing behavior
  • Managing poor performers
  • Rewarding excellent performance
  • Expected distribution curve
  • Appraisal interviewing skills
  • Interview practices to upgrade workplace staff performance

Who should attend the training?

Newly appointed as well as experienced Administrative Managers/Supervisors, Operations Managers, Project Managers, Distribution Managers, Product Managers, Customer Service Managers, Supply Chain Managers, Customer Relationship Manager, Office Administrative Manager and other management personnel, Managers, supervisors, and personnel interested in increasing the workplace efficiency of systems and operations and environs.

METHODOLOGY  (Duration is 3 Days)
   Lectures  Discussions  Individual and group exercises  Case studies  Activities  Post- Course Assessments  Pre-Course Assessments  Games and educational competitions  Professional videos & Audio presentations  

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