Upcoming Events:
Finance & Accounting for Non-Accounting Professionals "26/11/2019 / ₦210,000"
Facilities Management and Maintenance "24/09/2019 / ₦ 175,000"
Developing Core Skills for Administrators & Secrataries "17/09/2019 / ₦180,000"
Personal Workplace Productivity & Effectivenes "02/10/2019 / ₦175,000"

Presentation skills and techniques

Presenting skills information clearly and effectively is a key skill in getting your message across. Today, presentation skills are required in almost every field, and most of us are required to give presentations on occasions. While some people take this in their stride, others find it much more challenging. It is, however, possible to improve […]

Customer Relationship Management strategies

10 strategies for dealing with difficult customers Customer Relationship management requires that you First and foremost, listen. Do not try to talk over the customer or argue with them. Let the customer have their say, even if you know what they are going to say next, that they don’t have all the information or that […]

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